About Us
About
From humble beginnings by two people in a garage in 2007 to a now fully-fledged enterprise, BNA Model World has quickly grown into the largest online hobby and scale model shop in Australia, and also among the biggest in the world. Having every part of your model project covered, we provide not only all kinds of scale model kits including the most popular ones over the market and those high-end super detailed intermediate model kits, but also the broadest range of upgrade and detail-up sets, diorama accessories, modelling tools and painting products at affordable prices to help modellers have a better modelling experience, create better-detailed models and achieve an easier customisation with more options and possibilities.
As a modest and customer-centred company, we listen closely to the needs of our customers and constantly strive to supply what customers want at the best price. Through the years, we have evolved our own system to be able to quickly respond to every customer’s request and meet their needs efficiently.
As a modest and customer-centred company, we listen closely to the needs of our customers and constantly strive to supply what customers want at the best price. Through the years, we have evolved our own system to be able to quickly respond to every customer’s request and meet their needs efficiently.
Our Core Values
Customers’ orders – ship them ASAP
Customers’ Pre-Orders – fulfil them ASAP
Customers’ questions – reply them ASAP
Customers’ problems – fix them ASAP
Customers’ good suggestions - take them and put into effect ASAP
Facts
- We stock over 100,000 different products from more than 1,000 quality manufacturers
- We ship orders received before 2pm on the SAME business day; the rest are shipped on the very next one.
- We have served over 104,000 satisfied customers all over the world.
- We use 256-bit encryption SSL certificate (the strongest SSL encryption available today), McAfee SECURE and double firewalls (cloud-side and server-side) to ensure utmost security and safety. Also, we never save customers’ payment details.